Telephones

Faculty and Staff

Ordering a phone for a new office? Thinking of upgrading your existing phone? Contact the IT Services Service Desk by phone at 2-5800 (773-702-5800), via email at itservices@uchicago.edu to request new or changes to existing telephone service. Here are a few definitions that we use in discussing telephone equipment with you:

Single-Line Telephone: A basic phone with a single line. This line can also be used for other purposes, including a fax or modem. Cost is independent of whether one of our devices is used.

Multi-Line Telephone: A digital phone that includes the capability for two to four lines. This type of phone has dedicated buttons for features such as Hold, Transfer, Call Forward, Voicemail, etc.

Multi-Line Plus Telephone: A digital phone that includes the capability for five or more lines. This type of phone has dedicated buttons for features such as Hold, Transfer, Call Forward, Voicemail, etc.

IP Telephone: We have started introducing internet telephony, commonly called VoIP, at the University of Chicago. VoIP transmits the voice conversation over the data network by using a special phone or device. To learn more, visit What is VoIP?

University Cellular Services: We also offer cellular phones and services to departments, faculty, and staff at the University. AT&T and Verizon are the service provider. More information is available at the Cellular Service page.

Students

The University student phone is an optional service available to students living in undergraduate housing. Students are not able to install private telephone or data lines in their rooms. If a Student wishes to lease a University phone for their room, a monthly fee of $30 will be billed for this service. Students that choose this optional service are able to receive and make incoming and outgoing calls to University and non-University numbers. This service can be ordered at housingphones.uchicago.edu.

The University's telephone system may be used for unlimited local and long distance calling.  Students can obtain a calling card if they need to make international calls. Call waiting, abbreviated dialing, call forwarding (to internal, campus-only numbers), three-way calling, and redial features are included with the University phone service. Voicemail is also included but to personalize your mailbox, initiate a request through the College Housing and Residential Services office, at collegehousing@uchicago.edu. Caller ID block is also available by request through the College Housing and Residential Services office, at collegehousing@uchicago.edu.

Students who make unauthorized use of the University telephone system will be subject to College Housing and University disciplinary action, and may face criminal charges as well.

Installation/Changes/Cancellations

New installation, renovation or reconstruction projects are treated differently. Requests for data network connections are coordinated between project managers and contractors.