Contact List for Local IT Support Units on Campus

IT Services provides many common resources from email and networking services to instructional and classroom support and support for common applications. In addition, many divisions and schools provide local support and services to their constituencies. IT Services maintains this list of divisional and departmental contacts and their services.

If you are in doubt about whom to contact, we welcome you to contact the IT Services Service Desk by phone at 2-5800 (773-702-5800), via email at itservices@uchicago.edu, or get walk-in help at the TECHB@R on the first floor of Regenstein Library during reference desk hours. If your service is provided locally, we can refer you.

Division Services

Alumni Relations & Development

ARD Help Desk:
ardhelpdesk@uchicago.edu
773-834-1170

  • IT & Facilities help desk support for campus and remote offices (NYC & SF)
  • Personalized desk-side and home computing support, including repair of supported machines and loaner equipment
  • ARD servers & systems administration
  • Support for email, calendaring, file sharing, backup, and restoration services
  • Purchasing consultation & procurement for laptops, tablets, mobile devices, and office machines
  • Full conference room management and presentation support
  • Full facilities services, space planning & management, and custodial services coordination for on-campus and remote offices
  • IT project planning, security consulting, and Trusted Agent Services

Biological Sciences Division

BSDIS Service Desk
help.bsd.uchicago.edu
help@bsd.uchicago.edu
773-702-3456

  • Help desk support by phone and email
  • Desk-side assistance for software, connectivity, and performance issues
  • On site repair of supported machines under warranty
  • Centralized server administration
  • Email
  • Calendaring
  • File sharing
  • Backup and data storage
  • Security consulting for servers and workstations
  • Website hosting and web-related support
  • Application development to meet division-wide and multi-departmental needs

Booth School of Business

Help Desk
portal.chicagobooth.edu
helpdesk@ChicagoBooth.edu
773-702-7414

  • Audio/visual classroom assistance/special requests
  • Blackboard support
  • Equipment Loan Program
  • Exchange email account
  • Instructional Technology
  • Mobile Device Support
  • Personal computing set-up and Break Fix
  • Research Technology Assistance
  • Storage and backups
  • Technology Purchasing Consulting
  • Web page design and services assistance

Center for Research in Security Prices (CRSP)

 
 
 

  • The CRSP IT staff are located at 105 W. Adams
    Chicago IL 60603.

Center for Research Informatics (CRI)

CRI Technical Help
support@rt.cri.uchicago.edu
(773) 834-8475

  • The CRI provides biomedical informatics to BSD faculty to enable them to conduct research of the highest scientific merit, conducts research to advance the state of the art of biomedical informatics and create, and operates a graduate education program that produces academic leaders in the fields of biomedical informatics.

College

College IT
collegeit.uchicago.edu
collegeit@uchicago.edu
773-834-2189

  • Computer purchase consulting
  • Hardware and software installation and support
  • Network connectivity assistance
  • Security consulting
  • IT project planning
  • Calendaring
  • Website Development
  • File sharing
  • Backup services
  • Server administration
  • Database administration
  • Virtual Mailroom for communicating with undergraduates at mailroom.uchicago.edu
  • Staff located in Harper, the BSLC, and The University of Chicago Center in Paris

Computation Institute (CI)

www.ci.uchicago.edu
support@ci.uchicago.edu
773-834-4102

  • The Computation Institute (CI) is a joint venture between the University of Chicago and Argonne National Laboratory. It provides expert assistance to scholars whose work requires the most advanced computational methods.

Divinity School

Bill Geraci
divcomphelp@uchicago.edu
773-834-1844

  • Help ordering and setting up computers and related hardware
  • Help using University supported applications such as email and Microsoft Office
  • Audio and video services for Divinity School sponsored events.

Graham School of Continuing Liberal and Professional Studies

 

Gleacher Center

450 North Cityfront Plaza Drive

Chicago, IL 60611

grahamschool@uchicago.edu

312.464.8655

 

Hyde Park

1427 E. 60th Street

Chicago, IL 60637

grahamschool@uchicago.edu

773.702.1722

 

 

Harris School of Public Policy Studies

Harris School Information Technology
harrisschool.uchicago.edu/about/harris-it
hsit@uchicago.edu
773-702-6088

  • Data storage and analysis capabilities in a secure UNIX environment
  • Desktop and laptop support
  • A wide array of server-based software packages and applications

Housing Technology

housing.uchicago.edu
housingtechnology@uchicago.edu

  • Provides connectivity and information technology services and support for those living in the University of Chicago's Residence Halls and Commons

Humanities Division

Desktop Support
humanities-computing@uchicago.edu
773-702-6085

Desktop Support

  • Technical support
  • Purchases and installations
  • Short-term loaner computers

Administrative & Academic Computing

  • Web consulting
  • Research file storage
  • Blogs & Conference Sites

Institute for Molecular Engineering

773-834-2023

  • The Institute of Molecular Engineering was created in partnership with Argonne National Laboratory, which brings a groundbreaking interdisciplinary approach to research at the molecular level.

International House

Technology Coordinator
i-house-technology@lists.uchicago.edu
773-753-2293

  • Guest and resident technical support and troubleshooting
  • I-House Computer Lab support
  • Conference and meeting wireless access
  • Web site updates and questions

The Laboratory Schools

Information Systems Group
is@ucls.uchicago.edu
773-702-1852

  • Hardware and software purchase
  • Hardware and application support
  • E-Mail
  • File Storage
  • Backups
  • Database and Web implementation
  • Server management
  • Technology integration strategies
  • Professional development for N-12 teachers

Law School

Law School Help Desk
helpdesk@law.uchicago.edu
773-834-5300

  • Computing/technology support for all faculty, staff, and students

Physical Sciences Division

Steven Bandyk
psdcomputing.uchicago.edu
psdds@uchicago.edu
773-702-6431

  • Windows and Macintosh hardware and software support, Dell warranty repair
  • Windows and Linux server virtual hosting and administration
  • Consulting:  hardware/software purchasing, general IT topics
  • Liaison to PSD Local IT groups and Campus IT support, first point of contact for your IT issues
  • Solve general computing problems

Pritzker School of Medicine

CBIS & Rafael Espinosa
help.bsd.uchicago.edu
help@bsd.uchicago.edu
773-702-3456

  • The Pritzker School of Medicine engages full-time teaching faculty with students in a style that places a strong emphasis on research and discovery, and a commitment to translate the most recent advances in biomedical science to the bedside.

Research Computing Center

info@rcc.uchicago.edu 

rcc.uchicago.edu 

773-795-2667

 

  • Provides high-end research computing resources to researchers at the University of Chicago.  These resources include centrally managed high-performance computing, storage, and visualization hardware, software, high-level scientific and technical user support, education and training to help researchers use modern HPC technology.

School of Social Service Administration

Richard Kass
ssait.uchicago.edu
tech-support@ssa.uchicago.edu
773-834-1317

  • Hardware and software purchase
  • Hardware and application support
  • Database development
  • Survey form development
  • Web-based development
  • A/V equipment and support
  • Email support
  • Telephone support
  • Data backup
  • Mobile communication with data access to email
  • CHALK assistance

Social Sciences Division

Computing Services

Vincent Johnson
sscs.uchicago.edu
sscstech@uchicago.edu
johnsonv@uchicago.edu
773-795-6226

Bart Longacre
Server Group Manager
blongacr@uchicago.edu
773-834-2975

  • Desktop support for social science division and NORC faculty and staff [Students should contact ITS Support]
  • Server support for specific research areas
  • Administrative computing support for the division, including home pages for the division and Local Business Center (LBC)
  • Software development
  • Data Archive, which supports the archiving, storage, maintenance and retrieval of pertinent data sets for the Social Science Division and NORC Research Centers
  • Geographic Information Systems and Science (GIS), consulting and research concerning spatial analysis and GIS tools

The University of Chicago Library

  • Information about computers and computing labs
  • Connecting to the wireless and ethernet
  • How to get computing assistance

The University of Chicago Press

Press IT
it@press.uchicago.edu

  • Desktop, server, and network computing support for Books and Journals Staff at the Press

The Urban Education Institute (UEI)

UEI Tech
uei-tech-support@lists.uchicago.edu

  • Computing support for UEI staff