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IT Services aims to become an organization that reflects its principles and values by aligning with the University mission and priorities; stating a bold vision; delivering quality services with measurable results and achievements; evolving quickly; communicating clearly; collaborating with external and internal partners; making decisions that are timely and focused; and innovating and looking forward.
As part of the ongoing planning process, the University stakeholders have outlined four key initiatives for IT Services.
- Enrich Research, Teaching, and Learning
- Enable Ubiquitous and Convenient Access to Resources
- Extend Effectiveness of our Distributed Environments
- IT Services Cultural Transformation
View the FY13 Annual Report (pdf)
The case studies in this section describe the challenges and solutions facing IT Services and campus business partners at the University of Chicago. The case studies can help guide our business partners within the University and externally in similar operational tasks.